Terms of Service
These Terms of Service (the "Terms") are a contract between you and Garage Tech Ltd ("we", "us"). They apply to your use of Surf Proxy (the "Service") and the website https://surfproxy.ink (the "Website"). By ordering or using the Service you agree to these Terms. If you do not agree, do not use the Service.
1. Who we are
Surf Proxy is operated by Garage Tech Ltd, a company registered in England and Wales with its registered office at Stoney Works, 8 Stoney Lane, London, England, SE19 3BD. You can reach us at support@surfproxy.ink.
2. Who can use the Service
You must be at least 18 years old to buy or use the Service. By using the Service you confirm that you are 18 or over and that using the Service is lawful where you live.
3. The Service
Surf Proxy is a subscription service that provides an encrypted proxy (VPN) connection between your device and the internet. To use it you need a compatible client application on your device.
After your payment is confirmed, we send your access details to your email address. Each plan lasts for the period shown when you buy it and allows the number of devices shown for that plan.
4. Your account and access details
Your access details are personal to you. You must keep them confidential and must not share, publish or resell them. You are responsible for activity carried out with your access details. If you believe they have been exposed, tell us at support@surfproxy.ink and we will issue new ones.
5. Ordering and payment
Prices are shown on the Website in euro.
We take orders by email. To order, write to support@surfproxy.ink and tell us which plan you want. We reply with payment instructions. Payments are processed by third-party payment providers. The available methods may include card payments, bank transfers and other methods, and we tell you which are available when you order. Your subscription starts when your payment is confirmed.
Before your subscription period ends, we email you instructions for paying for the next period. Where automatic renewal is available for your payment method and you have turned it on, we charge the renewal price at the start of each new period instead. You can turn off automatic renewal at any time before the renewal date by writing to support@surfproxy.ink. Your access then continues until the end of the period you have already paid for.
6. Price changes
We may change our prices. If a change affects your subscription, we will tell you by email at least 14 days before your next renewal. The new price applies from the next subscription period. A period you have already paid for is not affected. If you do not accept the new price, you can turn off automatic renewal before the renewal date.
7. Refunds
You can ask for a full refund within 14 days of your first purchase. For renewals, you can ask for a refund within 7 days of the renewal charge if you have used less than 1 MB of traffic since the renewal. The full rules are in our Refund & Return Policy, which forms part of these Terms.
8. Acceptable use
You must not use the Service to:
- break any law that applies to you;
- send spam or other unsolicited bulk messages;
- distribute malware or carry out phishing;
- attack, scan or disrupt networks, systems or other users;
- infringe intellectual property rights;
- access, store or distribute child sexual abuse material or any other illegal content;
- resell or share the Service beyond the device limit of your plan without our written permission.
9. Availability
We provide the Service with reasonable skill and care. We do not promise that it will be uninterrupted or free of errors, or that it will work with every network, website or application. We may carry out maintenance, and we may change server locations or technical features where this does not materially reduce the Service you paid for.
10. Suspension and termination
You can stop using the Service at any time and can turn off automatic renewal as described above.
We may suspend or end your access if you seriously or repeatedly break these Terms, if your payment is reversed or fails, or if the law requires us to. Where it is reasonable, we will warn you first and give you a chance to put things right.
11. Intellectual property
The Website, the Surf Proxy name and logo, and our software and content belong to Garage Tech Ltd or our licensors. These Terms give you a right to use the Service, and no other rights.
12. Our liability
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded under the law of England and Wales. If you are a consumer, nothing in these Terms affects your statutory rights.
Subject to the paragraph above:
- our total liability to you in connection with the Service is limited to the amount you paid us for the Service in the 12 months before the event that gave rise to the claim;
- we are not liable for loss of profit, loss of business, business interruption or loss of business opportunity;
- we are not liable for losses that were not foreseeable when the contract was made, or that were caused by events outside our reasonable control.
13. Privacy
Our Privacy Policy explains what personal data we collect and how we use it.
14. Changes to these Terms
We may update these Terms. We will publish the new version on the Website and change the date at the top. If a change is significant, we will tell subscribers by email at least 14 days before it takes effect. If you do not accept the change, you may stop using the Service before it takes effect.
15. Governing law
These Terms and any dispute arising from them are governed by the law of England and Wales. The courts of England and Wales have jurisdiction. If you are a consumer living in another part of the United Kingdom or in another country, you may also have the benefit of mandatory consumer protection rules of the place where you live, and you may be able to bring proceedings there.
16. Contact
Garage Tech Ltd
Registered in England and Wales
Registered office: Stoney Works, 8 Stoney Lane, London, England, SE19 3BD
Support: support@surfproxy.ink
Legal and privacy requests: legal@surfproxy.ink